Privacy Policy

Last updated: September 21, 2026

Sofia's Nursing & Wellness (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services.

By using our site or booking our services, you agree to the terms of this Privacy Policy.

1. Who We Are
Sofia's Nursing & Wellness provides professional, nurse-led foot and nail care services in clients’ homes and other settings where services may be appropriately provided.

2. Information We Collect

We collect information in a few ways:

a. Information you give us directly
When you use our site, contact us, or request an appointment, you may provide:
Name
Contact details (email, phone number, address)
Appointment details (date, time, location, service requested)
Information you voluntarily provide in an inquiry or appointment request
Payment-related details (for example, billing address). Actual card or bank details are processed by secure payment providers, not stored by us.
Please do not submit detailed medical information or sensitive health information through general website contact forms, email, or social media. Any health information needed for the provision of nursing services will be collected through an appropriate method.


b. Information collected automatically
When you visit our site, we may automatically collect:
IP address
Device and browser type
Pages you visit and actions you take on the site
Approximate location (city/region)
Date and time of your visit
This may be collected through cookies and similar technologies.

c. Cookies and similar technologies
Cookies are small files stored on your device. We use them to:
Help the site work properly
Remember your preferences
Understand how visitors use our site
Improve our services and marketing
You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not work as intended.

3. How We Use Your Information
We use your information to:
Provide and manage our foot and nail care services
Schedule, confirm, and manage your appointments
Communicate with you about your bookings, questions, or requests
Send important updates about our services, policies, or site
Improve our website, services, and customer experience
Keep our site and systems secure
Comply with legal and regulatory requirements
We may also use de-identified or aggregated information (that does not identify you personally) for analytics and business purposes.

4. How We Share Your Information
We do not sell your personal information.
We may share your information with:
Service providers who help us run our business (for example, website hosting, booking systems, payment processors, email and messaging tools). They are allowed to use your information only to provide services to us.
Healthcare professionals involved in your care, when authorized by you or otherwise permitted or required by applicable law.
Professional advisors, such as lawyers, accountants, or insurers, when needed for business, legal, or compliance reasons.
Authorities or other parties, when required by law, to protect our rights, or to respond to legal requests.
If we are involved in a business transfer (such as a merger or sale), your information may be transferred as part of that transaction, subject to applicable law.

5. Payment Information
Third-party payment providers process payments made through our site. These providers handle your card or bank details directly and use them according to their own privacy and security practices.
We do not store your full payment card details on our systems.

6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, loss, or disclosure. However, no electronic transmission or storage method can be guaranteed to be completely secure.

7. Data Retention
We keep your information only as long as needed to:
Provide our services
Meet legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements
When information is no longer needed, we will delete it or de-identify it, in line with applicable laws.

8. Your Rights and Choices (U.S. Residents)
Depending on where you live in the United States, you may have certain rights regarding your personal information. These may include the right to:
Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of certain information, subject to legal limits
Opt out of certain communications
To exercise these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding.
You can also:
Opt out of marketing emails by using the “unsubscribe” link in our messages.
Manage cookies through your browser settings.

9. Children’s Privacy
Our services and website are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided us with personal information, please contact us so we can delete it as required by law.

10. Third-Party Websites and Services
Our site may link to other websites or services that we do not control. This Privacy Policy does not apply to those third parties.
We encourage you to review the privacy policies of any third-party sites or services you visit.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Your continued use of our site or services after changes are posted means you accept the updated policy.

12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Sofia's Nursing & Wellness
Cranston, RI
Phone: 401-203-5068
Email: nurse@sofiasnursing.com